8 Ways to Increase Phone Calls to Your Small Business

Make it easy for customers to find your CallJoy number by sharing it on Google My Business, social channels, Yelp and more.

Is your business phone line ringing off the hook? It should be, especially when you consider that 60% of consumers prefer to pick up the phone to get in touch with local businesses instead of sending emails or reaching out on social media.

If you want to make it easier for customers to contact your business, increase your overall call volume and gain insights into what your customers are really calling about, the first steps are setting up a CallJoy account and making sure your CallJoy phone number can be easily found online.

Ready to get started? Here are 8 of the most important places to post your new CallJoy number:

Google My Business

Updating Google My Business with new CallJoy business phone number.
What’s the first thing people do when they need to find a local business? They Google it. There are over 5 billion searches on Google every day, 46% of which are looking for local information. Make sure your business can be easily found by setting up a free Business Profile on Google My Business so that it appears in Google Search and Maps.

Already have a Business Profile? It’s easy to update your phone number to your new CallJoy number by following these steps:
  1. Login to your Google My Business account.
  2. Click “Info” from the toolbar on the left hand side of the screen.
  3. Click the “Edit” icon next to your previously listed phone number.
  4. Input your new local CallJoy business phone number and click "Apply" - that's it!

Search Engine Business Pages

Following in Google’s footsteps, other search engines have created similar local business directories. Check out Bing Places for Business and Yahoo Local to learn more about creating and maintaining listings for your business.

Social Media Accounts

Many consumers turn to a business’ social media pages whenever they are looking to get more information, read reviews, learn about specials, and so much more. Update your business’ Facebook page, Instagram bio and LinkedIn page with your new CallJoy number so that you’re able to track calls from your social followers.


Yelp attracts an average of 178 million unique visitors every month that are in search of customer reviews and information for local businesses, primarily restaurants, home and local service providers and retail shops. Claim your Yelp Business Page if you haven’t already done so and make sure that your phone number is updated so that members of the Yelp community can get in touch with your business.


Consumers may rarely flip through the pages of old-fashioned phone books anymore, but that doesn’t mean the Yellow Pages has gone out of style. Nearly 60 million consumers look up business phone numbers on yellowpages.com every month. Create and manage your free Yellow Pages listing here.


Looking to connect with consumers that are in your backyard? Look no further than Nextdoor, a social network that connects communities throughout 90% of neighborhoods in the U.S. Find out how to claim your business page and update you basic business information here.

Your Website & Digital Ads

Along with adding your new CallJoy number to these external digital resources, don’t forget to update your own website and digital ads. Often a business’ phone number appears in multiple areas of its website, such as on the homepage and on a “contact us” page, so take a thorough look through your site and digital ad copy to make sure you don’t miss any places where it’s listed.

Marketing Materials

Do you have a lot of business cards and brochures with your old phone number? Don’t fret! Having a new CallJoy number doesn’t mean that your traditional phone number goes away; in fact, both numbers can exist simultaneously. Calls made to your old number will still come through to your business, but they won’t be accounted for in the CallJoy platform. Once you’re ready to print or order new marketing materials, be sure to replace your old number with your new CallJoy number so that you can keep track of all incoming calls.

Want to get the most out of your CallJoy phone number? Check out our FAQs or click here to find out how you can make better business decisions using CallJoy Insights.